Terms & Conditions

Please read these terms and conditions carefully before using our services.

Last updated: August 25, 2025

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms and Conditions govern your use of MF Fragrance website and services. By using our website, you agree to comply with these terms.

Use License

Permission is granted to temporarily download one copy of the materials on MF Fragrance's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials
  • use the materials for any commercial purpose or for any public display
  • attempt to reverse engineer any software contained on the website
  • remove any copyright or other proprietary notations from the materials

This license shall automatically terminate if you violate any of these restrictions and may be terminated by MF Fragrance at any time.

Products and Services

Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

Pricing and Availability

All prices are subject to change without notice. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.

Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.

Payment Terms

Payment must be received by us before we dispatch your order. We accept the following payment methods:

  • Credit Cards (Visa, Mastercard, American Express)
  • Debit Cards
  • Digital Wallets (PayPal, Apple Pay, Google Pay)
  • Bank Transfer
  • Cash on Delivery (where available)

All payment information is encrypted and processed securely. We do not store your payment details on our servers.

Shipping and Delivery

Delivery Times

We aim to dispatch orders within 1-2 business days. Delivery times vary by location:

  • Local delivery: 1-2 business days
  • Domestic shipping: 3-7 business days
  • International shipping: 7-21 business days

Shipping Costs

Shipping costs are calculated at checkout based on your location and order value. Free shipping is available for orders over ₹4,500.

Risk of Loss

All items purchased from MF Fragrance are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon delivery to the carrier.

Returns and Refunds

Return Policy

You may return unopened items within 30 days of delivery for a full refund. Due to health and safety regulations, opened fragrance products cannot be returned unless defective.

Return Process

To initiate a return:

  • Contact our customer service within 30 days
  • Provide your order number and reason for return
  • Receive return authorization and shipping label
  • Package items securely and ship back to us

Refund Processing

Refunds will be processed within 5-10 business days after we receive your returned items. Refunds will be issued to the original payment method.

User Accounts

When creating an account, you must provide accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information is current and accurate

We reserve the right to suspend or terminate accounts that violate these terms.

Prohibited Uses

You may not use our website for any of the following prohibited activities:

  • Violating any applicable laws or regulations
  • Transmitting harmful, offensive, or inappropriate content
  • Attempting to gain unauthorized access to our systems
  • Interfering with the website's operation or security
  • Impersonating others or providing false information
  • Using automated systems to access our website
  • Collecting user information without permission

Intellectual Property Rights

The content, organization, graphics, design, and other matters related to the website are protected under applicable copyrights and other proprietary laws. Copying, redistributing, or republishing any such content is strictly prohibited without written permission.

All trademarks, service marks, and trade names are proprietary to MF Fragrance or other respective owners that have granted us the right and license to use such marks.

Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, MF Fragrance excludes all representations, warranties, or conditions relating to our website and the use of this website.

Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation
  • limit any of our or your liabilities in any way that is not permitted under applicable law

Limitation of Liability

In no event shall MF Fragrance, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the website or services.

Our total liability to you for all damages shall not exceed the amount paid by you for the products or services.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Mumbai, India.

Changes to Terms

We reserve the right to update these Terms and Conditions at any time. When we do, we will post the updated terms on this page and update the "Last updated" date. Your continued use of the website after any changes constitutes acceptance of the new terms.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: legal@mffragrance.com

Phone: +1 (555) 123-4567

Address: 123 Fragrance Avenue, New York, NY 10001, United States